jeer buzz Privacy Policy

jeer buzz is an online entertainment and betting platform. This privacy policy applies to the jeer buzz website, mobile application, and all related services. By using our platform, you are considered to have accepted the terms of this policy.

The purpose of this policy is to clearly inform you about what information we collect, why we collect it, and how it is managed. Visit our About Us page to learn more about our organisation.

We collect various types of information when you open an account on jeer buzz and while you use the platform. The categories of this information are listed below:

2.1 Information You Provide Directly

Information you give us yourself, such as:

• Name, mobile number, and email address
• Date of birth and identity verification documents (when required)
• Payment information — bKash, Nagad, or Rocket account numbers (for transactions only)
• Messages and requests sent to the support centre

2.2 Automatically Collected Information

Information collected automatically while you use the platform, such as:

• Device type, operating system, and browser version
• IP address and internet connection details
• Time spent on the platform, pages visited, and activity logs
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may use information provided by trusted third parties. This process is fully secure and encrypted.

jeer buzz uses collected information only for specific and legitimate purposes. The main purposes for which information is used on our platform are:

• Account Management: For registration, login verification, and account security.
• Transaction Processing: To complete deposits and withdrawals — minimum deposit ৳300 and minimum withdrawal ৳1,000.
• Service Improvement: To analyse user experience and develop the platform.
• Communication: To send important notifications, updates, and support messages.
• Security and Fraud Prevention: To detect and prevent unauthorised use of accounts.
• Legal Compliance: To retain necessary information in accordance with applicable laws and regulations.

The security of your information is jeer buzz's top priority. We use industry-standard security measures, which include:

4.1 Technical Security

• SSL (Secure Socket Layer) encryption — active on all data transfers.
• Sensitive information such as passwords is stored in encrypted form, never in plain readable format.
• Regular security audits and vulnerability assessments.
• Firewall and access control systems.

4.2 Administrative Security

• Access to data is restricted to authorised staff only.
• Data protection training for staff.
• A rapid response plan in the event of a data breach.

4.3 Data Retention Period

We retain your information for as long as your account is active and for as long as required by legal obligations. Even after an account is closed, certain information may be kept for a defined period for legal reasons.

jeer buzz does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in specific circumstances:

• Service Providers: Partner organisations engaged in transaction processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure maintenance may use limited information in accordance with our instructions.
• Game Studios and Providers: Game providers including Pragmatic Play, Evolution, and JILI may receive the minimum data necessary to operate games.
• Legal Reasons: Information may be provided in response to a court order or a lawful request from a government authority.
• Fraud Prevention: When assistance is needed for cybercrime investigations with security experts or law enforcement agencies.

All third-party partners are bound by confidentiality agreements and may not use this information for any other purpose.

Cookies and similar technologies are used on the jeer buzz website and app. Cookies are small data files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login status and ensure a secure connection.
• Functional Cookies: To remember your preferences (language, theme).
• Analytical Cookies: To understand and improve platform usage.

6.2 Cookie Control

You can disable cookies from your browser settings. However, disabling essential cookies will prevent some platform features from working.

You have specific rights over your personal information. jeer buzz respects these rights:

• Right to Access: You may request a copy of the information we hold about you.
• Right to Correction: If your information is incorrect or outdated, you may request a correction.
• Right to Deletion: In certain circumstances, you may request that your information be deleted.
• Right to Object to Processing: In certain cases, you may object to the processing of your information.
• Right to Portability: You may obtain your information in a convenient format.

To exercise these rights, contact us via our 24/7 live chat or email. We provide support in Bengali and English. Our Terms and Conditions contain details on the general rules for using the platform.

If you wish to close your jeer buzz account, send a request through the support centre. After the account is closed, we will take the following steps:

• If there is an active balance, the withdrawal process will be completed first.
• Unnecessary personal information will be deleted.
• Some information will be retained for a defined period due to legal obligations.
• Transaction records will be kept for a specified period in accordance with financial regulations.

As part of responsible gaming, if you wish to voluntarily limit or close your account, please read our Responsible Gaming Guidelines, which describe the self-exclusion and limit-setting process in detail.

All jeer buzz services are for persons aged 21 and above only. We do not knowingly collect or process information from minors.

Age verification is a mandatory step during registration. If we become aware that we hold information belonging to a minor, that information will be deleted immediately and the account will be closed.

jeer buzz may update this privacy policy from time to time. When there are significant changes, we will:

• Display a clear notice on the website.
• Send a notification to the registered email address or through the platform.
• Update the "Last Updated" date at the top of the page.

Continued use of the platform after changes are made will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: Available 24/7 — support in Bengali and English.
• Email: [email protected]

For quick answers to common questions, visit our FAQ section — many common questions are answered there.